FAQ
- Holiday Hours
- Where is Lite Flight Located?
- What is your Cancellation Policy?
- Is My Flight Date and Time Guaranteed at Booking?
- Is the Helicopter Private or Shared?
- Why Passenger Weight Is Required for Booking
- How Many Passengers Can Fit in Each Helicopter?
- What is your cancellation policy for groups?
- Is It Customary to Tip the Pilot?
- Is there a weight limit?
Q: Holiday Hours
Lite Flight Holiday Hours:
Thanksgiving - CLOSED
Black Friday - 12:00pm - 6:00pm
Christmas Eve (12/24) - 10:00am - 3:00pm
Christmas Day (12/25) - CLOSED
New Years Eve (12/31) - 10:00am - 4:00pm
New Years Day (1/1) - 1:00pm - 6:00pm
Q: Where is Lite Flight Located?
Lite Flight is located on the private terminal side of Bob Hope Burbank Airport, in the same parking lot as Atlantic Aviation. We are not located inside the Atlantic Aviation FBO.
Address: 10750 Sherman Way, Burbank, CA 91505. 818-561-4838.
Upon arrival, enter the Atlantic Aviation parking lot.
If the gate is closed, press the call box button and tell the attendant you are here for a helicopter flight.
Once inside the gate, turn left immediately.
Continue to the far end of the parking lot toward the exit gate.
We are located in hangar 10660, the last hangar on the property.
Q: What is your Cancellation Policy?
Cancellations require a minimum of 48 hours notice. Cancellations less than 48 hours in advance will be charged full rate. Rescheduled flights require a minimum of 48 hours notice to be rescheduled with no penalty. Reschedules less than 48 hours prior to scheduled departure will be subject to a 20% reschedule fee.
Q: Is My Flight Date and Time Guaranteed at Booking?
Online bookings are not confirmed until you receive a flight confirmation email from our team with full booking details. All online reservations are subject to availability and must be reviewed and confirmed by staff before being guaranteed.
Phone bookings are guaranteed for the selected date and time at the time of reservation.
If you have not received a confirmation email within 48 hours, please contact us.
For same-day bookings, please call us directly to ensure availability.
Q: Is the Helicopter Private or Shared?
Unless you select the “Private Helicopter” option at checkout, your flight may be shared with other guests.
If booking for two passengers without selecting a private option, there is a possibility that a third passenger may be added as a single-seat booking.
To ensure a private flight and avoid additional passengers, you may select the private option at checkout or contact us to upgrade your booking.
While shorter tours are more likely to include a third passenger due to availability, this possibility can apply to any tour.
Q: Why Passenger Weight Is Required for Booking
We collect passenger weights to comply with FAA safety regulations that require accurate aircraft weight and balance calculations before every flight.
This information allows the pilot to determine proper fuel load, seating distribution, and overall aircraft balance to ensure safe and efficient flight operations.
All weight information is used strictly for operational safety purposes.
Q: How Many Passengers Can Fit in Each Helicopter?
Q: What is your cancellation policy for groups?
Cancellation policy for groups: A cancellation fee of equal to 50% of your total cost will be charged on cancellations if the group is canceled less than 2 weeks in advance. Same week cancellation will be charged full rate.
Q: Is there a weight limit?
Yes, 300lbs per seat for our standard tour aircrafts. Larger helicopters with no weight restrictions might be available. Please contact our reservations team for more info: 818-561-4838